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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jalisa Paul

September 21, 2024

5  out of  5
rating by Jalisa Paul
"Bobby Patterson State Farm has been such a help to me! More specifically, Marcus has made my involvement with State Farm enjoyable, easy, and beneficial! Not only has he been so kind and helpful to me, he has also help my mom with her needs as well. If I could give 10 stars I would!"
We responded:
"Thank you, Jalisa! We're thrilled to hear about your positive experience with Marcus and our team. Your kind words and high praise mean a lot to us. We're here to help you and your mom with all your insurance needs."
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Michael Cleveland

September 13, 2024

5  out of  5
rating by Michael Cleveland
"It start six months ago with initial call From Miss Anna, asked her to call me back and she was right on time. Had everything Laid out Briefed me as soon the changes she thought best for my situation This is by far The easiest and fastest I’ve ever been able to receive Insurance without back-and-forth questions trying to understand the policy. Miss Anna thank you greatly"
We responded:
"Thank you, Michael, for your kind words. We're thrilled to hear that Anna provided you with efficient and clear service. Your satisfaction is our priority, and we're glad we could make the process easy for you."
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Daniel Martin

August 1, 2024

5  out of  5
rating by Daniel Martin
"When looking for a new insurance company, I was referred here. Specifically, I was referred to Griffin Lewis at this agency. I can not be more complimentary of him. Clearly knows what he’s doing and EVERY SINGLE TIME I call, he answers and helps me. 100% recommend these guys. Everyone I’ve spoken to has been courteous and helpful, but ask for Griffin. He won’t let you down."
We responded:
"Thank you, Daniel, for your glowing review and recommendation! We're thrilled to hear about your positive experience with Griffin and our team. Your satisfaction is our priority, and we appreciate your trust in us. We'll be sure to share your kind words with Griffin."
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chris parsons

June 12, 2024

1  out of  5
rating by chris parsons
"If your looking for personal attention don't bother going here...was treated like a number from Day 1. I got a text 1 day and told me they were going to call me at 3 PM to go over some new coverages to save me money and I never got the phone call and then when I called them back, They had no idea what I was talking about. Then, when I confirmed with them another appointment they were an hour late, but I should at least be grateful this that they called that time. I finally had enough when I got my new bill and it was raised over $150.00 so I switched to Progressive. I saved over $700 for the switch, and when I went to cancel They charged me an extra month anyway And when I got the refund check, it was only half of what they had basically stolen from me, When I called to ask why I only got half. I got nothing but attitude from Gracie so I will never recommend this place in particular ever again. I'm not sure Bobby Patterson even works there. I've never even talked to the guy."
We responded:
"Chris, thanks for taking the time to leave a review. I remember talking with you 2 years ago when you moved to Greenville from Pennsylvania and we got your insurance set up here. I am sorry about your experience with my agency. As you can see from all of our 5 star reviews, this is not normal. I would love to discuss the matter further and will be glad to call you at your convenience. Thanks. "
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mike fowler

May 15, 2024

5  out of  5
rating by mike fowler
"Anna was very knowledgeable and pleasant to work with."
We responded:
"Thank you for your kind words, Mike! We're glad to hear that Anna provided you with excellent service."
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Deanne Adams

March 4, 2024

5  out of  5
rating by Deanne Adams
"Saved me HALF of what I was paying Geico. Gracie provided excellent service 👏!! Definitely made my day! Thank you so much."
We responded:
"Thank you for choosing us, Deanne! We're thrilled to hear about your savings and the excellent service provided by Gracie. We appreciate your feedback!"
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Gloria Green

February 20, 2024

5  out of  5
rating by Gloria Green
"Gracie was OUTSTANDING she took time with me and help me understand my policy So sweet and friendly. Thank God for her being there when I needed her. She was just OUTSTANDING"
We responded:
"Thank you for your kind words about Gracie! She has thoroughly enjoyed working with you through all of your situations and insurance needs!"
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Judy Munn

January 23, 2024

5  out of  5
rating by Judy Munn
"Bobby Patterson State Farm is the best!!! Bobby and Erin were very thorough and professional and answered all my questions. I highly recommend them for all your insurance needs."
We responded:
"Thank you, Judy! We appreciate your kind words and recommendation. It was our pleasure to assist you with your insurance needs."
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Mrs. Elaine

January 19, 2024

5  out of  5
rating by Mrs. Elaine
"Bobby Patterson State Farm office Gracie was amazing, she was helpful patient and knowledgeable. She got me an awesome rate in no time. She is so sweet.would highly recommend this office staff is great."
We responded:
"Thank you for your kind words! We're glad Gracie provided excellent service. We appreciate your recommendation."
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Alexandria

January 17, 2024

5  out of  5
rating by Alexandria
"Gracie's experience with me was concised and she was a good listener to my specific needs."
We responded:
"Thank you, Alexandria! We strive to provide attentive service tailored to your needs. We appreciate your positive feedback."
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Sadie Johnson

January 14, 2024

5  out of  5
rating by Sadie Johnson
"Been with them a long time. Very helpful by"
We responded:
"Thank you for your loyalty, Sadie! We're glad to have been of assistance throughout the years."
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Foster Morris

January 11, 2024

5  out of  5
rating by Foster Morris
"Anna went out her way to make sure I got the policy I was looking for. Great service."
We responded:
"Thank you for your kind words! We're glad Anna provided you with excellent service."
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Cynthia Postell-Johnson

January 9, 2024

5  out of  5
rating by Cynthia Postell-Johnson
"Had a wonderful experience with Gracie with helping me get a better price and very prompt. She was very helpful and friendly and very informative and professional. I would rate her with 5 stars"
We responded:
"Thank you, Cynthia, for your kind words! We're thrilled to hear that Gracie provided you with excellent service. We appreciate your 5-star rating!"
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Nica A

December 22, 2023

5  out of  5
rating by Nica A
"Gracie was wonderful. She was beyond friendly, professional & helpful. I was beyond appreciative how helpful she was and how prompt this process was."
We responded:
"Thank you for trusting Gracie with your insurance needs. We are thankful for you!"
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E P

December 20, 2023

5  out of  5
rating by E P
"Gracie helped me get a better policy to protect my family. Extremely polite and kind, said to save her number in my phone and to contact her for any questions or concerns. Thank you again."
We responded:
"Thank you for taking the time to leave us a review. We appreciate you!"
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Ms. Kimberly

December 19, 2023

5  out of  5
rating by Ms. Kimberly
"Gracie is wonderful! She is very pleasant and patient. She met all my insurance needs in a simple phone call. I am very pleased. Thank you Gracie!:)"
We responded:
"Thank you for trusting Gracie with your insurance needs. Thank you for the very kind review. "
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Hannah Adams

November 27, 2023

5  out of  5
rating by Hannah Adams
"It’s almost Christmas and I can’t be more thankful of how much Gracie Dowis, State Farm insurance agent has helped me today. I have had the same car insurance for 9 years and Gracie has helped me save so much money than what I’ve been spending on car insurance every month. My car insurance is now literally half of what I’ve been paying for 9 years every month with another company. I am so so happy with the outcome of switching companies. 10/10 Highly recommend this agent and company with checking out a new insurance quote!"
We responded:
"We are so glad to hear that we have been able to help you with your auto. We are thankful for you!"
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Alex Wideman

November 17, 2023

5  out of  5
rating by Alex Wideman
"I love state farm they are nice and friendly and helpful and I appreciate everything they have done for me"
We responded:
"Thank you so much for the review!"
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Cyrisanthia Moore

October 31, 2023

5  out of  5
rating by Cyrisanthia Moore
"I Had Anna Guy as my handy helper for my State Farm experience and let me tell you! She was amazing best service I’ve gotten in a long time dealing with important matters. She even went into detail and gave me information on future add ons! Hope you see this Mrs. Anna GREAT JOB YOU ARE A GEM!!"
We responded:
"Thank you so much for taking the time to leave us such a kind review. We greatly appreciate you!!"
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Erika

October 20, 2023

5  out of  5
rating by Erika
"Was recommended to give Gracie a call for a quote and was not disappointed! She was very helpful and professional and also helped me save! I was able to switch to State Farm without any issues!"
We responded:
"Thank you so much for the review. We are so thankful for you, Erika!"
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Shatika Spearman

October 6, 2023

5  out of  5
rating by Shatika Spearman
"Brooke was a life saver! Anytime we called with a question she was there. She has helped us tremendously with processing our claim and has called to check on us EVERY DAY! We are lifetime State Farm customers and have never been disappointed!"
We responded:
"Thank you for the great review! Brooke really cares about our customers and works hard to make sure they have a positive claims experience. We appreciate your business and look forward to serving you for years to come."
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Courtney Cade

October 5, 2023

5  out of  5
rating by Courtney Cade
"My agent Gracie Dowis assisted me in getting my auto policy started with no problems, she was very polite, patient, and answered all my questions or concerns!"
We responded:
"Great to hear! Thanks for the 5-star review. We appreciate it! "
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Jazzy

October 4, 2023

5  out of  5
rating by Jazzy
"Brooke at State Farm was extremely helpful and very nice; so were everyone else I talked to there. They went out of their way to help me and I really appreciate that. Thank you all again! 😁"
We responded:
"Thank you for the great review! Brooke really cares about our customers and works hard to make sure they have a positive claims experience. We appreciate your business and look forward to serving you for years to come."
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John Holley

September 28, 2023

5  out of  5
rating by John Holley
"Mrs.Brooke is one fabulous woman she knows what she doing and kind hearted i can see she loves helping others THANK YOU!"
We responded:
"John, we greatly appreciate you taking the time to leave us a review!"
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Alfreda Bell

September 27, 2023

5  out of  5
rating by Alfreda Bell
"Griffin was very very helpful and pleasant the questions we asked he answered. I'm glad I made a change thank you Griffin so much for all you do. Thank you so much."
We responded:
"Alfreda, thank you so much for the amazing review. We thoroughly enjoy working with you!"